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Terms & Conditions

These User Terms apply to websites operated by ANM Limited. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ANM Ltd’s relationship with you in relation to this website. The term ANM Ltd or “us” or “we” refers to the operator of the website for and on behalf of ANM Ltd, whose registered office is

140 LEE LANE
HORWICH
BOLTON
UNITED KINGDOM
BL6 7AF

The term “you” refers to the user or viewer of our website. These User Terms form a binding contract between you and ANM Ltd. By using this Website, you therefore confirm that you are 18 years old or more. The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of this Website after changes are posted constitutes your acceptance of these Terms and Conditions as modified from time to time by any posted changes.

2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. We are either the owner or the licensee of the intellectual property rights in the Website and the Material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
5.1 All trademarks reproduced in this website, which are not the property of, or licensed to ANM Ltd the operator, are acknowledged on the website. This Website, the Content and the information, names, images, video clips, pictures, logos and icons regarding or relating to ANM Ltd its products and services (or to third party products and services), is provided “AS IS” and on an “IS AVAILABLE” basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

5.2 In no event will ANM Ltd be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in action of contract, negligence or other tortuous action, arising out of or in connection with the use of the Website. This does not affect our liability for death or personal injury arising from our negligence, nor any other liability which cannot be excluded or limited under applicable law.

5.3 ANM Ltd does not warrant that the functions contained in the Content contained in this Website will be uninterrupted or error free, that defects will be corrected, or that this Website or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of any or all of the Content.

5.4 ANM Ltd is not responsible for the availability or content of any third party websites or material you access through links on the Website. If you decide to visit any linked site, you do so at your own risk. Links do not imply that ANM Ltd endorses, is affiliated or associated with any linked site.

5.5 ANM Ltd does not accept responsibility for the adverts posted on the Website. If you agree to purchase goods and/or services from any third party who advertises on the Website, you do so at your own risk. The advertiser, not ANM Ltd, is responsible for such goods and/or services and if you have any queries or complaints in relation to them, your only recourse is against the advertiser.

6. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence. No breach by you of any provision of these Terms shall be waived or discharged except with the express written consent of ANM Ltd and no failure or delay by ANM Ltd to act in exercising any right, power or privilege under these Terms shall operate as a waiver of that right. These Terms shall not be enforceable by any person who is not a party to these Terms. If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms.

7. You may not create a link to this website from another website or document without ANM Ltd prior written consent. You agree that you will access the Website solely for your own private use and not for any commercial or public use without the prior written permission of ANM Ltd. You agree that you may not copy, reproduce, republish, download, post, adapt, create a derivative work from, distribute, store in any medium (including in any other Website), broadcast, transmit, re-transmit, modify, or show in public all or any part of the Content without the prior written permission of ANM Ltd or in accordance with the Copyright, Designs and Patents Act 1988. You may download, display and use the Content in accordance with these Terms and Conditions only on a single computer screen at a time and you may print out a single hard copy of any part of the Content (but not make photocopies of any such hard copy) for your personal non-commercial use only. Any use of the Content not expressly permitted by these Terms and Conditions is prohibited unless authorised in writing by ANM Ltd.

8. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

9. The exclusions of liability set out in these terms and conditions apply to the fullest extent permitted by law.

10. Registration And Your Privacy

10.1 In order to access certain features and enjoy the full benefit of what our Website has to offer, you will need to register with us creating a user account (“Account”), which will require you to submit some personal information. We take your privacy very seriously. ANM Ltd will only use the personal information you submit in the registration process or as otherwise may be requested from time to time in accordance with the terms of our Privacy Policy. By using the Website you acknowledge and confirm that you have read and accept the terms of our Privacy Policy.

10.2 You may not apply for or create more than one Account without ANM Ltd’s prior written approval.

10.3 You are responsible for how you interact with other Account holders and users of the Website. We reserve the right, but have no obligation, to monitor how you interact with those persons through your Account.

10.4 We reserve the right at any time to terminate your Account with us where we deem your use of the Website breaches any of these Terms or otherwise at our sole discretion without reason without incurring any liability to you.

11. The Service

1.1 ANM Ltd provides a hosted blog service consisting of a web-based software component for the creation, editing and formatting of User Content and a hosting component for the storing of published User Content.

1.2 Users are required to create an Account in order to access and use the Service. The creation of Accounts is subject to the provisions of Clause 13 of these Terms and Conditions.

1.3 ANM Ltd shall use its best and reasonable endeavours to ensure that the Website and the Service are available at all times, however the Website and the Service are provided on an ‘as is’ and ‘as available’ basis and their availability and reliability are therefore not guaranteed. ANM Ltd gives no warranty that the Website or the Service will be free of defects and faults. To the maximum extent permitted by law ANM Ltd provides no warranties (express or implied) of the Website’s fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.

1.4 ANM Ltd has the right to modify, alter, suspend or terminate the Website or the Service at any time and without notice.

1.5 Users and Visitors may not reproduce, duplicate or resell any part of the Website or the Service.

12. Accounts

i. Users are required to create an Account in order to use the Service. When creating an Account, the selection of a username and password is required. Usernames are at the discretion of the User, however Users must abide by the provisions of Clause 13 when selecting a username. To maximise security passwords should utilise a combination of letters and numbers and should not be obvious nor easy to guess.

ii. When signing up for an Account Users represent and warrant that:
a. all information submitted is accurate and truthful; and
b. all such information will be kept accurate and up-to-date.

13. Use of the Service

i. When using the Service and any other part of the Website which allows for the posting of User Content Users must abide by the following rules:
a. Users may not use obscene or vulgar language;
b. Users may not submit User Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content which is abusive, threatening, hateful or otherwise discriminatory on the grounds of gender, race, nationality, religion, sexual orientation, disability or age;
c. Users may not submit User Content that is libellous or otherwise defamatory of any individual or organisation;
d. Users may not submit User Content that is sexually explicit, pornographic, violent or otherwise obscene;
e. Users may not submit User Content that is intended to promote or incite violence;
f. Users may not post links to other websites containing any material which may be described as any of the above;
g. Users may not engage in any form of commercial advertising. This does not prohibit references to businesses for non-promotional purposes including references where advertising may be incidental;
h. Users may not impersonate or pass themselves off as other people, particularly employees and representatives of ANM Ltd or its affiliates. This prohibition does not extend to genuine parody or the assumption of fictional characters of the User’s own creation;
i. Users may not submit User Content that may contain viruses or any other software or instructions that may damage or disrupt other software, computer hardware or communications networks; and
j. Users may not use the Service for unauthorised mass-communication such as spam or junk mail.

ii. By submitting User Content, Users warrant and represent that they are the author of such material or that they have acquired all of the appropriate rights and / or permissions to use the material in this fashion. Further, Users waive all moral rights in the User Content to be named as its author and grant ANM Ltd a licence to modify the User Content as necessary for its inclusion on the Website.

iii. ANM Ltd does not screen User Content prior to it appearing on the Website. ANM Ltd retains the right to exercise its sole discretion to remove or relocate any User Content as it deems appropriate without the consent of the author. ANM Ltd shall be under no obligation to exercise such discretion. If Users wish to enquire as to the removal of Users Content, queries should be submitted to: info@hug.pitbot.net This does not constitute an undertaking by ANM Ltd to explain its actions.

iv. Users acknowledge that ANM Ltd may retain copies of any and all communications made to us or using our System.

14. Your Submissions

14.1 Where you are invited to submit any contribution to this Website (including without limitation any text, graphics, video or audio) you grant ANM Ltd a perpetual, worldwide, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, communicate to the public and exercise all copyright and publicity rights with respect to any such work and/or to incorporate it in other works in any media now known or later developed for the full term of any rights that may exist in such content, consistent with privacy restrictions set forth in ANM Ltd Privacy Policy. If you do not wish to grant such rights to ANM Ltd, you should not submit your contribution to this Website.

14.2 By submitting your contribution to this Website, you also:
(i) warrant that such contribution is your own original work and that you have the right to make it available to ANM Ltd for all the purposes specified above;
(ii) agree to waive any moral rights in your contribution for the purposes of its submission to and publication on the Website and the other purposes specified above.

14.3 You agree not to submit content that is not original to your or otherwise infringes the rights of, or that restricts or inhibits the use and enjoyment of this Website by, any third party. Your use and submission must not be unlawful, nor may it harass or cause distress or inconvenience to any person and will not contain obscene or offensive content or disrupt the normal flow of dialogue within this Website.

14.4 You will not, nor will you encourage any other party, to make any statement or introduce any content which includes:
(i) swearing and/or unacceptable, indecent, defamatory, threatening, violent or discriminatory (based on race, religion, sex, sexual orientation, national origin, age or disability, physical or mental) language;
(ii) discussions that encourage, promote or provide information about illegal or criminal activities (including but not limited to pornography, explosives, weapons, violence, drugs, programming viruses, computer hacking and copyright infringement);
(iii) posting of addresses for other web sites or content that infringes any third party’s intellectual property rights;
(iv) exchanging telephone numbers or home addresses, the harassment of other users of the site (either privately or in a public forum), or the impersonation of our staff, celebrities or any other characters;
(v) actions that would disrupt or impair the functioning, stability or security of the site (including but not limited to the introduction of viruses, bugs, worms, Trojan horses or any other form of contaminants);
(vi) advertisements, promotions, unsolicited approaches, or any other use of the site for unauthorised commercial purposes; and
(vii) any derogatory remarks about ANM Ltd or the site.
(viii) If you wish to make any use of the Material other than set out above, please address your request to info@hug.pitbot.net

14.5 You agree to indemnify ANM Ltd against all legal fees, damages and other expenses that may be incurred by ANM Ltd as a result of a breach or suspected breach by you of any of the Terms or the rights of any third party or any violation by you of any law.

14.6 Although we ask all Website users to adhere to these Terms, you acknowledge that other users may submit material that you consider offensive or objectionable. ANM Ltd assumes no responsibility or liability for the individual user content submitted to the Website and such submissions do not represent the views of ANM Ltd.

15. Forum Rules

Use of any forum on the Website (“Forum”) indicates your acceptance of these Forum Rules and any relevant specific rules relating to a particular Forum, if applicable. In the event of a conflict between the Forum Rules set out below and any Forum specific rules, the Forum specific rules shall prevail. Please note that we do not actively monitor the activities in our Forums.

(a) Do not carry out any activities in relation to “screen scraping” or “database scraping” to obtain lists of users, URLs, internet keywords or other information;

(b) Access the Website by any means other than through the interface that is provided by ANM Ltd for use in accessing the Website;

(c) Use or transmit any material that contains software viruses or any other computer code, file or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, including but not limited to the Website;

(d) Do anything which imposes an unreasonable or disproportionately large load on the Website’s infrastructure;

(e) Interfere with or disrupt the Website and/or any of its services or servers or networks connected to the Website or disobey any requirements, procedures, policies or regulations of networks connected to the Website.

(f) Companies/individuals must not use the Forum to advertise any products or services.

(g) ANM Ltd reserves the right, in its sole discretion, to remove access to the Forum for any Users.

(h) Users may not post rude or abusive messages, including personal attacks on other Users.

(i) Users may not post defamatory or other insulting or inappropriate messages.

(j) Users may not place any material onto the Forum that infringes the Intellectual Property Rights or other rights of any third party or breaches any applicable laws.

(k) ANM Ltd reserves the right to take appropriate action in the event of any suspected infringement of any applicable law.

(l) Users may not use any Forum for transmitting any spam, junk mail, or any other form of commercial solicitation.

(m) Users may not post onto any Forum anything that contains any software viruses or any other code, file, program designed to harm the function of any computer or telecommunications equipment.

(n) Users must not collect or store (or attempt to collect or store) any personal data that it may receive about other Users of any Forum.

(o) Users must be 18 years of age and over before posting anything onto the Forum.

(p) Comments submitted to any Forum may be recorded and stored in multiple places, both in the Website and elsewhere on the internet. These comments may be accessible for a long time and Users will not have control over who may read them. Users should be careful and selective over the personal information they disclose about themselves and others. In particular Users should not disclose sensitive, embarrassing, proprietary or confidential information in any comments made on any Forum. Users should not include sensitive personal details (like e-mail or physical addresses or telephone numbers) anywhere on the Forum, but particularly on public message boards. We take no responsibility for any issues arising from any User’s disclosure of any such information on any Forum.

(q) Any User who includes a link from any other website to the Website shall ensure that such a link opens in a new browser window and shall link to the full version of an HTML formatted page of the Website. Users are not permitted to link directly to any image hosted on the Website, such as using an “in-line” image linking method to cause the image hosted by us to be displayed on another website. Users agree not to download or use images hosted on the Website on any other website for any purpose, including but not limited to posting such images on another website. Users agree not to link from any other website to the Website in any manner causing the Website or any page of the Website to be surrounded or obfuscated by any third party content, materials or branding. ANM Ltd reserves the right to insist that any link to the Website is removed or discontinued, and to revoke the right of any User to link to the Website from any other website at any time.

(r) ANM Ltd reserves the absolute right to use any submission to any Forum in any format or media, whether now known or hereafter invented.

(s) Users waive their moral rights to object to any derogatory treatment, or to be identified as the author of any post made on any Forum.

(t) If a User fails to adhere to these, or any applicable Forum specific rules, ANM Ltd reserves the right to terminate the User’s participation on any Forum.

(u) The Forums may not be moderated. ANM Ltd reserves the right to remove or edit any posting on any Forum that contravenes these or any applicable Forum specific rules.

(v) Users of any Forum use the Forum entirely at their own risk. As such, to the extent permitted by law, Users release ANM Ltd, its directors, contractors and employees from all liability arising out of or in connection with the Forum and the material submitted to it by third parties. For the avoidance of doubt, ANM Ltd takes no responsibility for any of the views expressed on any Forums.

(w) To collect or store personal data about other users of the Website whether or not for commercial purpose without their consent. This includes the posting of phone numbers, addresses or any other private information without the express permission of that individual.

(x) Problems or complaints should be directed to ANM Ltd via private message to a Forum moderator.

16. Buying Goods and Services via the Website

The Website may offer you the opportunity to purchase goods and services. Some of these goods and services will be provided directly by us (and we shall notify you in each instance where we are the seller). In such cases the legal contract for the provision of these goods and services will therefore be made directly between you and ANM Ltd, and will be governed by the ANM Ltd Selling Terms for Goods and Services set out in clause 13(b), together with any additional terms notified to you at the time of sale.

Alternatively, other goods and services available through the Website may either be:

A) Provided by a third party through a third party website linked to or framed by the Website; or
B) Provided by us acting as agent for a third party.

In either of the above circumstances the legal contract for the goods and services provided will be made between you and that third party (the “Merchant”) and the Merchant’s terms and conditions shall apply to the sale and supply of the goods and services (the “Merchandise”) in addition to these User Terms. Accordingly, we cannot give any undertaking that the products you purchase from third party sellers through our Website will be of satisfactory quality and any such warranties are hereby disclaimed by us absolutely. However, this disclaimer by us does not affect your statutory rights against that third party seller.

ANM Ltd refers to the e-commerce as described in the previous paragraph as “Merchant Sales” and the following Merchant Rules apply. You should carefully read the Merchant’s own terms and conditions in addition to these Merchant Rules and User Terms.

17(a) Merchant Rules
When purchasing Merchandise you acknowledge:

(i) that the Merchant (and not ANM Ltd) is solely responsible for the fulfilment of orders for any Merchandise and for its quality, suitability and fitness for purpose;

(ii) that the selection of any Merchant or the purchase of any item of Merchandise from the information available on the Website or from the Merchant via the Merchant’s website or otherwise is solely your choice. Any disputes or questions relating to the Merchandise shall be directed to the Merchant in question and you acknowledge that ANM Ltd shall have no responsibility, obligations or liability in relation to the Merchandise;

(iii) that any Merchant’s data protection practices may differ from those adhered to by ANM Ltd. ANM Ltd is not responsible for, and has no control over, any data that is submitted to, or collected by any third parties; and

(iv) that ANM Ltd is not responsible or liable directly or indirectly for any charge or loss whatsoever and howsoever arising or resulting from your use of or reliance on any content, material or goods or services available through, on or from any Merchant or Merchant’s websites.
It is important that you check the privacy policy, terms and conditions of use and content of any Merchant’s website or any Merchant information accessible to you from the Website prior to purchasing any Merchandise.

17(b) ANM Ltd Selling Terms for Goods and Services

For goods and services sold directly by ANM Ltd, the following ANM Ltd Selling Terms shall apply in addition to the User Terms. In the event that there are other terms on the Website referring to the sale of such goods and services that conflict with the terms set out hereunder, the terms on the Website shall prevail.

An example of the Goods that ANM Ltd sells are clothes and physical products in general. The specific terms that relate to “goods” therefore only apply to all physical items sold through the Website by ANM Ltd.

An example of the Services that ANM Ltd sells are video downloads and/or streams, digital downloads of magazines, and/or access to online ‘paid for content’. The specific terms that relate to “services” therefore only apply to all non-physical items sold through the Website by ANM Ltd.

Your Status:

BY PLACING AN ORDER THROUGH THE WEBSITE, YOU WARRANT AND CONFIRM THAT YOU ARE LEGALLY CAPABLE OF ENTERING INTO BINDING CONTRACTS AND YOU ARE AT LEAST 18 YEARS OLD. IF YOU ARE UNDER THE AGE OF 18 YEARS OLD, YOU MUST ENSURE THAT A PARENT OR GUARDIAN PURCHASES THE GOODS OR SERVICES ON YOUR BEHALF.

YOU SHOULD PRINT OUT AND KEEP A COPY OF THESE USER TERMS FOR YOUR REFERENCE IN RESPECT OF ANY GOODS OR SERVICES YOU BUY FROM US.

How the contract is formed between you and ANM Ltd for the purchase of Goods

After placing an order, you will receive an email from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy the goods.

All orders are subject to acceptance by us, and, where you order online we will confirm such acceptance to you by sending you an e-mail that confirms the goods have been dispatched (the “Dispatch Notice”). The contract between us for the provision of the goods will only be formed when we send you the

Dispatch Notice

The contract will relate only to those goods whose dispatch we have confirmed in the Dispatch Notice. We will not be obliged to supply any other goods which may have been part of your order until the dispatch of such other goods is confirmed in a separate Dispatch Notice.

How the contract is formed between you and ANM Ltd for the purchase of Services

After you place an order for services, the contract between ANM Ltd and you will only be formed when we make the digital content available to you for download or access, and ANM Ltd has received payment in full from you. ANM Ltd reserves the right, at its sole discretion to reject any orders it receives.

Purchase and delivery of Goods and Services

(i) Your transaction will be processed in a secure environment.

(ii) The price of any goods or services will be as quoted on the Website from time to time, except in cases of obvious error. Prices are liable for change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Notice unless in the event of a mistake (as set out below).

(iii) Our Website may contain a large number of products, and despite our best efforts, some of the products on our Website may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a product’s price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before dispatching the product or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a Dispatch Notice if the pricing error is obvious and unmistakable and could easily have been recognised by you as a mis-pricing.

(iv) In respect of purchasing goods, you will be required to pay extra for delivery and it might not be possible for us to deliver to some locations. Our delivery charges are set out on the Website. All postage and packing charges are subject to change without notice.

(v) ANM Ltd accepts the following methods of payment: MasterCard, Visa, Visa Debit, Visa Electron, Maestro, JBC and Solo. For the avoidance of doubt, ANM Ltd does not accept payment by cash or cheque. We charge your debit or credit card on receipt of your order.

(vi) In the event that you place an order for any out of stock item, ANM Ltd will inform you if it is awaiting stock and the anticipated arrival date of such stock. ANM Ltd will hold your payment and order and despatch your goods as soon as the stock arrives. You may elect for ANM Ltd to refund your card and to re-purchase on arrival of the stock. In this event, ANM Ltd will notify you via email that stock has arrived and you will be required to place your order again. Please note that customers who have not opted for the refund will take preference. We shall not substitute or replace any out of stock item without your prior consent.

Delivery

(vii) Unless otherwise specified on the relevant Website ANM Ltd only delivers goods and provides services to residents in the United Kingdom mainland only. We do not accept orders from outside the United Kingdom unless expressly stated otherwise on the Website.

(viii) We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

(ix) ANM Ltd endeavours to ensure all standard items are in stock and available for immediate despatch. ANM Ltd endeavours to deliver all goods that are in stock within seven (7) days of orders being placed and in any event within thirty (30) days of your order. Delivery of larger hand assembled items and selected fabric items may take up to eight (8) weeks. ANM Ltd will notify you if there is the likelihood of any delay and agree with you a revised delivery time.

(x) You will become the owner of the goods you have ordered when they have been delivered to you and we have received payment. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss, damage or destruction.

(xi) All downloads shall be delivered to your personal computer or other device which initiated the download. It is your sole responsibility to ensure that your device is enabled to play or access the digital content.

(xii) We shall be under no liability for any delay or failure to deliver products or digital content if the delay or failure is wholly or partly caused by circumstances beyond our control.

(xiii) ANM Ltd reserves the right to ship physical items separately or via a third party supplier. This will not affect the purchase price or delivery charges.

Order Cancellation, Returns and Refunds in respect of Goods only

(xiv) Subject to paragraph (xviii) of this section, if you are a consumer, then you may cancel your contract to purchase the goods you order at any time up to the end of the seventh (7th) working day from the date you receive the ordered goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.

(xv) If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk within a reasonable time (usually 28 days). You must take reasonable care of the products that you wish to cancel. If you cancel your contract prior to receiving the goods but where we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

(xvi) If the goods you receive are incorrectly supplied, faulty or damaged on delivery then you may cancel your contract with us providing you do so by contacting us in writing or by telephone (on the number printed on the advice note sent with your goods) within seven (7) working days of delivery. You must return the goods to us as soon as possible. We will examine the products on their return to us, to confirm if they were incorrectly supplied, faulty or damaged. Products returned by you because they were incorrectly supplied, faulty or damaged will be refunded in full, including a refund of the delivery charges for sending the item to you and the reasonable cost incurred by you in returning the item to us.

(xvii) When returning goods to ANM Ltd for any of the above reasons, please follow the return instructions and complete the returns form enclosed with your order. Returns should be made within a reasonable time (usually 28 days). Please clearly indicate whether you would like a refund or exchange, enclose this information in the original packaging and return to the address on your documentation.

(xviii) You cannot cancel your contract with us if the goods you have ordered are:

(a) Printed Matter; or
(b) if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you unless faulty; or
(c) created pursuant to your own specifications; or
(d) perishable goods; or
(e) goods that by reason of their nature cannot be returned e.g. earrings.

(xix) We reserve the right to refuse any cancellations, refunds or returns if you do not return the goods to us in the same condition as we supplied them to you. You should return the goods to us with the original and undamaged packaging. Wherever reasonable, you should keep the goods in their sealed packaging unless you are sure you wish to keep the item. You should ensure that any clothing item is kept or tried on in hygienic conditions. Any hygiene seals should be kept on products and not removed unless you wish to keep the product. We cannot accept returns of products where any hygiene seal has been broken or removed. You have a legal obligation to take reasonable care of any products whilst they are in your possession. If you fail to comply with this obligation then we may have a right of action against you for compensation.

(xx) When returning items, adequate insurance cover and proof of posting is strongly recommended. ANM Ltd cannot accept responsibility for parcels lost in transit. For all returns (with the exception of larger or heavier items (for which please see paragraph (xxi) below), you will be required to arrange and pay for the return of the products to ANM Ltd, unless we sent a faulty or defective product to you.

(xxi) ANM Ltd may, at its sole discretion, arrange collection of heavy items. Please contact ANM Ltd to arrange a collection. Where this is the case you will be responsible to pay the costs of such collection (which we will notify to you in advance).

(xxii) When returning goods ordered from the Website, please quote the transaction identification code found on your Dispatch Notification e-mail.

(xxiii) Once you have notified us that you are cancelling your contract and that you are requesting a refund and you have returned the goods to us, any sum debited to us from your credit or debit card will be re-credited to your account as soon as possible and in any event within thirty (30) days of your notice to give cancellation subject to any rights we may have to withhold amounts to you. If you do not return the goods delivered to you or do not pay the costs of returning the goods, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

(xxiv) Refunds for items bought as a gift will be credited to the original purchaser.

(xxv) If you are exchanging goods whereby the replacement item costs less than the one you have returned, you will be refunded the difference.

(xxvi) When you are exchanging goods, and the new purchase costs more than your original purchase, additional payment will be required. The additional payment of the remaining balance may either be included by you with the returned goods and new purchase details, or one of our operators will contact you on receipt of your return to obtain the payment balance.

Order Cancellation, Returns and Refunds in respect of Services only

(xxvii) When purchasing services (e.g. downloads of music, videos or digital versions of magazine, or access to online ‘paid for content’), then if you are a consumer you may (subject to paragraph xxviii) cancel your contract to purchase the services within seven (7) working days of completing the transaction to purchase the service. Notice may be given using the Customer Care details below.

(xxviii) However, your right to cancel the contract with us shall automatically expire as soon as the service begins (i.e. as soon as the file download commences or access to the online ‘paid for content’ is granted). Please note that this means you will not be able to receive refunds for downloads or access to paid content once you have commenced the download or been granted access to the paid content.

Customer Care

You may contact ANM Ltd in relation to your order by telephone at the number provided on your order notification e-mail.

Liability

We warrant to you that any goods or services purchased from ANM Ltd shall be of a satisfactory quality and reasonably fit for purpose for which products of the kind are commonly supplied. However our total liability to you for any breach of this warranty shall be limited to the purchase price of the goods or service only.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under these ANM Ltd Selling Terms and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods or services in question.

Notwithstanding the foregoing, nothing in these ANM Ltd Selling Terms is intended to limit any rights you might have as a consumer under applicable UK law, including the Consumer Protection (Distance Selling) Regulations 2000 or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

We will not be liable to you if we are prevented or delayed from complying with our obligations under the ANM Ltd Selling Terms by anything you do (or anyone acting on your behalf) does or fails to do or due to events which are beyond our reasonable control.
The liability of any third party seller shall be as set out in their own terms and conditions with you.

18. Competitions

Each competition may have their own terms and conditions but universally the following general rules apply:

18.1 Competitions are open to all residents of Great Britain and Ireland. Generally the age limit will be 18 years apart from where competitions are specifically opened to persons under that age. Each competition may only be entered once by each entrant. Entrants suspected of submitting multiple entries may have all their entries rejected.

18.2 Employees of ANM Ltd or their families are not eligible to enter.

18.3 ANM Ltd accepts no liability for any aspect of the prize to the fullest extent permitted by UK law.

18.4 Prizes do NOT include travel, subsistence, food, drink and accommodation unless otherwise stated. Winners must make their own way safely and responsibly to and from the venue. Winners must provide their own travel, health or other insurances where necessary or advisable to do so.
18.5 Subject to ANM Ltd right as set out above, the prize is as specified and there is no cash alternative to prizes. Prizes are non-transferable.

18.6 Whilst every effort is made to ensure prizes are consistent with those offered, we reserve the right to change prizes in the event of unforeseen circumstances. If any prize winner cannot take a prize for any reason, including by reason of inconvenient dates, ill health, inability to travel etc, then ANM Ltd may seek an alternative prize winner who is able to receive the prize in the manner offered and shall be under no obligation to change the prize or offer any alternative.

18.7 ANM Ltd reserves the right to take action (including any legal action it considers appropriate) against any person in breach of any term or condition of any competition.

18.8 The editor’s decision is final and no correspondence will be entered into.

18.9 ANM Ltd may change the terms and conditions (including these terms and conditions) that apply to any competition at its discretion. Any such changes may be posted on this website or otherwise notified to entrants. It is the responsibility of entrants to check thoroughly the terms and conditions that apply to each competition. In the event of any inconsistency between competition terms or other specific terms (collectively “Special Terms”) and these Terms, the Special Terms will apply.

19. Disclaimer and Limitation of Liability

ANM Ltd does not limit its liability for (i) death or personal injury to the extent only that it arises as a result of the negligence of ANM Ltd, its employees, or ANM Ltd contractors (ii) fraudulent misrepresentation and (iii) any other liability that we are not permitted to limit or exclude under applicable law. The remainder of this section shall not apply to such liability.

You acknowledge that ANM Ltd, its directors, contractors, agents and employees shall not be liable to you in contract, tort, or otherwise for: any economic loss, (including without limitation, loss of revenue, business, contracts, profits or anticipated savings); any loss of goodwill or reputation; any loss of data; or any special, indirect or consequential loss that may result to you or a third party arising from your use of the Website (unless expressly set out otherwise in these User Terms).

To the extent that ANM Ltd is deemed by a court of competent jurisdiction to have any liability to you in contract, tort (including negligence) or otherwise in relation to the Website, ANM Ltd entire liability shall be limited to £1,000 for any one incident or series of related incidents and up to £2,000 for all incidents in any period of 12 months.

Nothing in these User Terms shall be construed as creating a partnership, joint venture or agency relationship between you and ANM Ltd.

20.Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of England and Wales.

Any dispute relating to these Terms and Conditions shall fall within the jurisdiction of the courts of England and Wales.

Contact Us

If you have any concerns about any content on the website or would otherwise like to get in touch with us at ANM Ltd you can contact us detailing your concerns or other requests by:

email to: info@hug.pitbot.net
post to: ANM Ltd, office:

The Meridian, 4 Copthall House, Station Square, Coventry, CV1 2FL

These terms and conditions were last updated  15/12/12

ANM Ltd is registered in England & Wales. Registered number : 4816924. Registered office:

140 LEE LANE
HORWICH
BOLTON
UNITED KINGDOM
BL6 7AF

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